Konecranes Spare Parts Service: fast and cost saving

Konecranes Southern Africa recently established a full Parts Distribution Center in Johannesburg, which services all of Africa. “Our African Distribution Center supplies Konecranes parts as well as also stocking parts for other makes of cranes and hoists,” says John MacDonald, Sales & Marketing Manager for Konecranes Southern Africa. And it is all backed up by the Konecranes Central Global Distribution Center based in Hyvinkää, Finland.

Konecranes Spare Part Services cover diverse brands of crane and hoist and also machine tools. The Konecranes service team understands the unique requirements of each installed brand and provides the appropriate services in accordance with original equipment manufacturer (OEM) specifications. The global procurement operation ensures competitive pricing and makes the company the one-stop shop for all parts’ needs.

Ensuring the highest quality

Konecranes also manufactures Replacement Parts through reverse engineering for diverse models and makes of lifting equipment and machine tools, e.g. when the original parts are no longer available. Konecranes is the original equipment manufacturer (OEM) for many well-known lifting equipment brands and has acquired a number of OEM drawing archives, with online access to hundreds of detailed engineering files and drawings.

Moreover, Konecranes has hundreds of OEM parts for competitor equipment as well as premium equivalent replacements and reverse-engineered parts for competitors in its own stock.

Reliable Spare Parts Program

Konecranes provides a custom spare parts program which includes spare parts evaluations to help customers plan parts inventory to control costs and achieve maximum uptime. The Spare Parts Program is designed for new and existing cranes to keep essential parts close at hand. When purchased in any of three recommended assortments, spare parts packages offer cost and time savings over buying parts on an “as needed” basis.

Trimming parts inventories can provide an affordable, short-term fix, but it can eventually lead to significantly higher costs. On-site stocking of critical spare parts is essential and imperative to obtaining the highest uptime of cranes. Parts specialists from Konecranes evaluate current spares inventory and recommend a specific spares package that meets budget constraints and is also appropriate for the age, make, model, and applications of the crane. A custom spare parts package from Konecranes can ensure that the right parts are on hand at the right time, for 24-hour, 365-day emergency breakdown replacement.

A spare parts evaluation can be advantageous if equipment exhibits excessive wear or comprises obsolete parts. Crane experts can provide a pre-breakdown evaluation, analyzing the parts of the equipment to identify critical components and obsolete parts. Through a careful parts analysis, crane experts will design a custom spare parts program to ensure stocking requirements are met efficiently and effectively to eliminate unexpected downtime. Crane experts can also identify potential safety non-compliance issues and provide a recommended course of action.

Image caption 1: Konecranes Spare Part Services cover diverse brands of crane and hoist and also machine tools.© Konecranes

Image caption 2: Konecranes Spare Part Services cover diverse brands of crane and hoist and also machine tools.© Konecranes

Image caption 3:Johannesburgs ace parts distribution team: (L.t.r.) Alex Holmes, Celeste Viljoen (Distribution Centre Manager) and Alfred Dlamini.© Konecranes 

Konecranes is a world-leading group of Lifting Businesses™ offering lifting equipment and services that improve productivity in a wide variety of industries. The company is listed on NASDAQ OMX Helsinki Ltd (symbol: KCR1V). With over 12,000 employees at more than 600 locations in almost 50 countries we have the resources, technology and determination to deliver on the promise of Lifting Businesses™.
www.konecranes.co.za

Further information:

Konecranes PTY LTD South Africa
5 Jurie Street, Alrode, Alberton
P.O: Box 11713, Randhart 1457
John Macdonald, Service, Sales & Marketing Manager
John.macdonald@konecranes.com or phone +27 11 864 2800

Lindy Nauta
E-mail: lindy@houtbaypr.co.za
Tel. +27 21 790 1198
Mobile +27 83 269 9545